Leadership Can Be Learned, But How Is It Measured?
Management Sciences for Health has developed a comprehensive approach for evaluating the outcomes of its leadership development programs with health program managers and workers in developing countries. This paper describes the methodology used to evaluate how leadership development contributes to measurable changes in organizational performance. These evaluations involve tracking and documenting quantitative and qualitative evidence of change to understand the struggles and victories behind the results achieved. The paper includes results from a leadership development program in Mozambique and recommendations about conducting evaluations of leadership programs.