Resources

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Using Service Data: Tools for Taking Action

Family planning managers need a simple information system to help them monitor, improve, and expand services. Creating a practical decision making system for the local level of a family planning program requires the participation of managers at all levels of the program.

Working Solutions Worldwide

Results of a survey of readers of The Family Planning Manager suggest that management strategies and techniques can be successfully communicated and replicated across regions.

Working with Boards of Directors

In the private as well as the public sector, volunteer boards of directors are being increasingly recognized as contributors to the success of family planning organizations. Organizations that work with a formal board of directors, or a less formal advisory or managing board can benefit from the broadened vision, experience, and skills that a board provides.

Coordinating Complex Health Programs

The challenge of coordination is to motivate groups to align their activities in order to maximize financial and human resources. Without effective coordination, scarce resources are wasted because of competition, confusion, and duplication of efforts. Coordinating complex health programs brings into play all the skills related to leading and managing, from planning to monitoring and evaluation.

Creating a Work Climate that Motivates Staff and Improves Performance

This issue of The Manager outlines the connections between work climate, employee motivation, and performance. It describes how managers can assess the climate in their work group and shows how they can use the results to make changes in leadership and management practices that will motivate their group to do the best work possible and improve results.

Exercising Leadership to Make Decentralization Work

The main purpose of decentralizing a health system is to improve access to health services and, ultimately, the health of the population. Under a decentralized system, local health managers can better address deficiencies in cost-effectiveness, efficiency, and performance that are not solved by a centralized system.

Leading Changes in Practices to Improve Health

Numerous small-scale efforts to change practices often improve the health of clients in one clinical setting or community, but their effects frequently decrease over time. The way these change efforts are introduced may cause their results to fade in the months after a project ends. How they are designed and implemented may hinder their expansion to additional clinical settings or communities.

Managing Performance Improvement of Decentralized Health Services

It is crucial for local governments to manage basic health services effectively in countries undergoing decentralization, as district or municipal health administrations become more responsible for managing services and mobilizing resources. Experience in many countries shows that it is possible to improve services rapidly while strengthening the capabilities of health teams.

Tackling the Crisis in Human Capacity Development for Health Services

Human resources are central to planning, managing, and delivering health services. In most countries personnel account for a high proportion of the national budget for the health sector—often 75 percent or more.

Handbook of Indicators for Family Planning Program Evaluation

Purpose:To provide a comprehensive listing of the most widely used indicators for evaluating family planning programs in developing countries.

Integrating Reproductive Health into NGO Programs: Family Planning

Purpose: A step-by-step handbook to assist health and non-health related non-governmental organizations (NGOs) understand how to integrate family planning education and services into their existing programs.Description: The handbook identifies essential areas to be addressed when developing strategies for integrating family planning with ongoing program activities, each of which is presented as a

Integrating Reproductive Health into NGO Programs: Safer Motherhood

Purpose: A step-by-step handbook to assist non-governmental organizations (NGOs) in helping communities ensure safer motherhood through presenting information and tools to assess, organize, and implement safer motherhood strategies that complement existing community health programs.Description: Initiatives Inc. and in partnership with The Linkages Project.

Manual to Evaluate Quality of Care from a Gender Perspective

Purpose:To apply a broader gender perspective in assessing the quality of sexual and reproductive health services in a variety of clinical settings.Intended Users:Private or public sector sexual and reproductive health organizations, and non-governmental organizations (NGOs) providing reproductive health services.Description:The Manual to Evaluate Quality of Care from a Gender Perspective is an ev

Performance Improvement Review Package (PIR)

Purpose:To provide organizations with the tools and guidance necessary to help them monitor and improve the quality and performance of integrated programs.Description:The Performance Improvement Review (PIR) package measures actual program performance against established performance indicators.

Policy and Programmatic Use of Demographic Health Survey Data

Purpose:To improve family planning program development and policy decision making by using client data from the Demographic Health Survey (DHS) to answer specific national and organizational level policy and programmatic questions.Description:The policy manual and accompanying diskettes describe how DHS data can be used to answer specific programmatic questions about designing cost-effective and c

Community COPE®: Building Partnership with the Community to Improve Health Services

Purpose:Community COPE is intended to assist supervisors and staff at service delivery sites to gather information from the community about the services the facility provides. The process identifies site strengths and weakness and also involves community members in addressing the weaknesses identified.

USAID Global Health E-Learning Center

Current technical information for global health professionalsThe Global Health eLearning Center developed by the USAID Bureau of Global Health is a response to repeated requests from field staff for access to technical public health information.

Business Planning for Health Program (BPH)

The Virtual Business Planning for Health Program (VBPH) equips organizations to develop a sound business plan to advance its mission. Participants learn how to capture and package new ideas, identify target markets, and determine the best complement of staff to design and launch the new product or service.

Competencia Intercultural para la Atención de Salud Sexual y Reproductiva

Antecedentes y derechosEn los más de 200 países del mundo se hablan aproximadamente 6.912 idiomas1. De ellos, 150 países tienen por lo menos una minoría sustancial, es decir un grupo étnico o religioso que conforma por lo menos el 10% de su población. Alrededor de 300 millones de personas pertenecen a los grupos indígenas del mundo2.

Addressing the Critical Management Challenges of the Future

In September 1994, many thousands of men and women from every corner of the world—national leaders and representatives of governments, family planning organizations, women's groups, and health agencies—will meet in Cairo, Egypt to discuss what is probably the most important issue facing the world today: the limits to global survival resulting from rapid rates of population growth and s

Business Planning to Transform Your Organization

To diversify funding sources, health and social service organizations are finding that they can secure funds from nontraditional private sources—companies, professional investors, and individuals—for innovations in their social programs. A well-crafted business plan can often open the door to the foundations and corporate giving programs engaged in philanthropy or social investing.

Actions to Develop Managers Who Lead

You can take the following kinds of actions to develop your own leadership capacity and that of your staff and to improve working conditions.

Commodity Management in VCT Programs

The goal of this document is to provide practical guidance on commodity management issues related to establishing, managing, and scaling up voluntary counseling and testing (VCT) programs at both national and program levels.

Guide to Health Workforce Development in Post-conflict Environments

This volume presents an overview of how countries emerging from years of conflict and disruption of the social fabric have tackled the sometimes thorny issues of rebuilding a health workforce. It presents strengths and pitfalls encountered. It highlights the challenges to newly emerging national authorities to bring together the still functioning elements of the national health system.

Coaching para el desarrollo profesional y los resultados organizacionales

MSH HA DESARROLLADO un enfoque para ayudar a los gerentes aactuar más como coaches, lo que ha dado buenos resultados en varios entornos diferentes. En Nicaragua, por ejemplo, el coaching se convirtió en un componente crucial del esfuerzo de la organización hacia el logro de la sustentabilidad financiera en momentos de crisis.