Privacy Policy and Terms of Use

This Policy sets out MSH’s measures for collecting, using, maintaining, protecting, and disclosing information received through user interaction with MSH websites and mobile applications that link to this Privacy Policy, collectively referred to as the “MSH Platform.”

1. Scope

This Policy applies to visitors to and users of the MSH Platform, including individuals who browse MSH websites, use MSH mobile applications that link to this Privacy Policy, make donations, create accounts, submit forms, correspond with MSH, or otherwise provide information through the MSH Platform.

The MSH Platform is not intended for, and should not be used by, children under 13 years of age. MSH does not knowingly collect personal information from children under 13 and will delete such information if it learns that it has been collected or received.

2. Importance of this policy

This Policy supports MSH’s commitment to transparency, responsible data practices, and compliance with applicable privacy and data protection requirements. It explains how MSH handles information collected through the MSH Platform and helps users understand their choices and rights regarding their information.

3. Policy statements

This policy describes how MSH goes about collecting, using, maintaining, protecting, and disclosing the information that it receives about you from your interaction with any MSH websites and mobile applications which link to this Privacy Policy (collectively the “MSH Platform”).

This policy may be changed at any time, in which case the revised Privacy Policy will apply to information collected after the date it is posted. By accessing the MSH Platform, you agree that you have read and understand the terms and conditions of this Privacy Policy.

MSH has servers located in the United States and is subject to the applicable state and federal laws of the United States. If you choose to access the MSH Platform, you consent to the use and disclosure of information you provide in accordance with this Privacy Policy and subject to such laws.

The MSH Platform is not intended for, and should not be used by, children under 13 years of age. MSH does not knowingly collect personal information from children under 13, and in the event that MSH learns that the personal information of a child under 13 has been collected or received, it will be deleted.

Throughout this policy, you will see the terms “Management Sciences for Health” “MSH,” “we,” “our,” and “us” these terms refer to Management Sciences for Health, a Massachusetts non-profit corporation with tax-exempt status pursuant to Internal Revenue Service Code Section 501(c)(3). You will also see the terms “I,” “you,” “your,” and “yours” – these terms refer to visitors to and users of our MSH Platform or any of the content contained therein.

Types of Information MSH May Collect

MSH may collect several types of information from and about users of our MSH Platform, including:

Personal Information you choose to provide. We do not collect any personally identifiable information about you unless you voluntarily submit such information to us, by, for example, filling out forms, creating an account on MSH’s websites or on other components of the MSH Platform, or making a donation.
Information regarding financial transactions, namely donations, made through our website.
Records and copies of your correspondence (including email addresses), if you contact us.

Automatic data collection. We and our service providers may automatically log information about you, your computer or mobile device, and your interactions over time with our website, our communications and other online services, such as:

Device data, such as your computer’s or mobile device’s operating system type and version, manufacturer and model, browser type, screen resolution, RAM and disk size, CPU usage, device type (e.g., phone, tablet), IP address, unique identifiers, language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 4G), and general location information such as city, state or geographic area.
Online activity data, such as pages or screens you viewed, how long you spent on a page or screen, browsing history, navigation paths between pages or screens, information about your activity on a page or screen, access times, and duration of access.
Email open/click information. We may use pixels in our email campaigns that allow us to collect your email and IP address as well as the date and time you open an email or click on any links in the email that we may send to you.

We use the following tools for automatic data collection:

Cookies, which are text files that websites store on a visitor‘s device to uniquely identify the visitor’s browser or to store information or settings in the browser for the purpose of helping you navigate between pages efficiently, remembering your preferences, enabling functionality, and helping us understand website user activity and patterns. For example, we use Google Analytics to collect information about how users interact with our website, which we then use to compile aggregated reports that disclose trends without identifying individual visitors, and help us improve our website.
Local storage technologies, like HTML5, that provide cookie-equivalent functionality but can store larger amounts of data, including on your device outside of your browser in connection with specific applications.
Web beacons, also known as pixel tags or clear GIFs, which are used to demonstrate that a webpage or email was accessed or opened, or that certain content was viewed or clicked.

We may also use third-party tools and service providers, including Google Tag Manager, Mailchimp, Zoho, and Cloudflare, to help manage website functionality, analytics, communications, content delivery, security, and performance. These providers may use cookies, web beacons, log files, and similar technologies to collect information about website traffic, user interactions, email engagement, device information, and security events on our behalf.

Ways That MSH May Collect Information

MSH may collect information either directly from you the user, and/or automatically as you navigate through the MSH Platform, and from third-party service providers that support our website, communications, fundraising, analytics, security, and other operations.

Information collected automatically may include device information, usage information, IP addresses, browser and network information, general location information, email engagement data, and information collected through cookies, web beacons, local storage technologies, analytics tools, and similar technologies. We may use third-party service providers, including Google Analytics, Google Tag Manager, Mailchimp, and Cloudflare, to help us understand how visitors use the MSH Platform, improve functionality and performance, deliver communications, and maintain website security.

MSH only collects Personal Information when voluntarily and knowingly submitted by a visitor, except where such information is collected automatically through the technologies described in this Privacy Policy. You can have general access to our MSH Platform and browse websites describing our organization without providing any Personal Information or being required to register. If you choose to make a donation to MSH, whether by telephone, postal mail, or an MSH website, we will collect certain required financial information from you (such as your credit card information if you choose to submit your donation in that manner, and the donation amount).

Online donations are processed by a third-party service provider and you should read the section of our Terms of Use entitled “Links to Other Sites” and familiarize yourself with the privacy terms of all such non-MSH sites before providing information to them.

Users may provide information to be published or displayed on public areas of the MSH Platform, or transmitted to other users of the MSH Platform. This information posted on and transmitted to others at your own risk.

How MSH May Use The Information It Collects

Providing our Services: MSH may use the information that it collects to provide the MSH Platform and related services, including:

To help MSH present the MSH Platform components and their contents to users.
To provide users with information that they request from MSH.
To fulfill any other purpose for which the user provided the information.
In any other way that is described when a user provides the information.

To communicate with you: We use personal information to respond to your requests, provide support, and otherwise communicate with you about the MSH Platform, including by sending announcements, surveys, updates, security alerts, and support and administrative messages.

To improve, monitor, and personalize our Services: We use personal information to improve the MSH Platform, including by understanding your needs and interests, and personalizing your experience with the Services and our communications.

For research and development: We may use your personal information for research and development purposes, including to analyze and improve the MSH Platform and our business. As part of these activities, we may create aggregated, de-identified, or other anonymous data from personal information we collect. We may use this data and disclose it to third parties for our lawful business purposes, including to analyze and improve our services and promote our business.

Direct marketing. We may from time-to-time send you direct marketing communications as permitted by law, including, but not limited to, newsletters, and updates on news and events. You may opt out of our marketing emails as described in the “Opt out of marketing communications” section below.

For interest-based advertising. We may engage advertising partners, including third party advertising companies and social media companies, to display ads around the web. These companies may use cookies and similar technologies to collect information (including the automatically-collected data described above) about your interactions over time across our website, our communications, and other online services, and use that information to serve online ads that they think will interest you.

Compliance and protection. We may use personal information to comply with legal obligations, and to defend our company against legal claims or disputes, including to:

Comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.
Protect our, your or others’ rights, privacy, safety or property (including by making and defending legal claims).
Audit our internal processes for compliance with legal and contractual requirements and internal policies.
Enforce the terms and conditions that govern our website.
Prevent, identify, investigate and deter fraudulent, harmful, unauthorized, unethical or illegal activity, including cyberattacks and identity theft.

Aggregated Information: From time to time MSH may disclose aggregated information about our users, and information that does not identify any individual, without restriction. MSH may also disclose Personal Information that is collected as described above:

To comply with any court order, law, or legal process, including to respond to any government or regulatory request.
To our subsidiaries and affiliates.
To contractors, service providers, and other third parties who support MSH and its charitable purposes, who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which MSH disclosed it to them.
To fulfill the purpose for which the user provided it.
In connection with an actual or contemplated business transaction, including, without limitation, a sale or other transfer of MSH assets
For any other purpose disclosed by MSH when the user provided the information.
For other purposes with the consent of the data subject.

How MSH Protects Personal Information

MSH uses reasonable security precautions to protect the security and integrity of user’s Personal Information in accordance with this Privacy Policy and applicable law. MSH encrypts transmissions of personal information through our websites using secure socket layer technology (SSL) but cannot guarantee the security of personal information transmitted to the MSH Platform. Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of personal information transmitted to our websites or other MSH Platform components. Any transmission of personal information is at your own risk. Without limitation of the foregoing, we are not responsible for the actions of hackers and other unauthorized third parties that breach our reasonable security procedures.

How Users Can Access And Correct Personal Information

Users can review and change any of the Personal Information they provided when registering for an account on the MSH Platform by logging into the appropriate website and visiting their account profile page.

For any other concerns regarding user information that was submitted via the MSH Platform contact [email protected].

If a user deletes his/her contributions from the MSH Platform, copies may remain viewable in cached and archived pages or might have been copied or stored by other website users. In addition, MSH may retain certain information for its own legal and compliance purposes, in accordance with the requirements of applicable law.

For More Information: If you have any questions or comments about this privacy policy, please contact MSH at the address, phone number, or e-mail address listed below.

Management Sciences for Health c/o WeWork

1201 Wilson Boulevard, 9th Floor Arlington, VA 22209

Email: [email protected]

Effective date: September 1, 2026

1. Scope

This policy applies to the use of the Management Sciences for Health (“MSH”) websites, mobile applications, or social media (collectively the “MSH Platform”) or any of the text, graphics, name, trademarks, logo, user interfaces, visual interfaces, information, data, software, tools, products, services and other content (together, “Content”) contained therein.

2. Importance of This Policy

This policy establishes clear, binding terms for accessing and using the MSH Platform, helping users understand their responsibilities and the limits on permitted use of MSH content. It also protects MSH’s intellectual property, reputation, systems, and legal interests by setting expectations for copyright permissions, appropriate use, security, disclaimers, liability, and compliance with applicable laws.

3. Policy Statements

By accessing or using any Management Sciences for Health (“MSH”) websites, mobile applications, or social media (collectively the “MSH Platform”) or any of the text, graphics, name, trademarks, logo, user interfaces, visual interfaces, information, data, software, tools, products, services and other content (together, “Content”) contained therein, you acknowledge that you have read and understood and hereby accept and agree to comply with the terms and conditions set forth in this Terms of Use. If you do not accept the terms and conditions set forth herein, you shall not access or use the MSH Platform.

This Terms of Use is a binding agreement between you and MSH, and governs your access and use of any part of the “MSH Platform”, including this website (the “Site”), and any of the Content it contains.

You understand and agree that we may change these Terms of Use at any time without prior notice. You may read a current, effective copy of these Terms of Use at any time by selecting the “Terms of Use” link on the Site. The revised terms and conditions will become effective at the time of posting. Any use of the MSH Platform after such date shall constitute your acceptance of such revised terms and conditions. If any change to these Terms of Use is not acceptable to you, your sole remedy is to cease accessing, browsing and otherwise using the MSH Platform.

Your access to and use of the MSH Platform is also subject to our Privacy Policy located at https://msh.org/privacy-policy/.

3.1 Copyright and Permissions

3.1.1 MSH Copyrights

We may own the Content or portions of the Content may be made available to us through arrangements that we have with third-parties. The Content is protected by United States and foreign intellectual property laws. Unauthorized use of the Content may result in violation of copyright, trademark, and other laws. You have no rights in or to the Content, and you will not use, copy or display the Content except as permitted under these Terms of Use. No other use is permitted without our prior written consent. You must retain all copyright and other proprietary notices contained in the original Content on any copy you make of the Content. You may not sell, transfer, assign, license, sublicense, or modify the Content or reproduce, display, publicly perform, make a derivative version of, distribute, or otherwise use the Content in any way except as expressly authorized by these Terms of Use. The use or posting of any of the Content on any other web site or in a networked computer environment for any purpose is expressly prohibited. If you violate any part of these Terms of Use, your right to access and/or use the Content and MSH Platform shall automatically terminate and you shall immediately destroy any copies you have made of the Content.

What you may do without permission: Without asking our permission, you are welcome to print pages from this website and to download the files that are specifically offered in downloadable format (usually, PDF, Word, or PowerPoint). You may also use, without prior permission, text from posted press releases. You may also link to this website and its Contents without permission; kindly let us know if you have done so.

What you must request permission to do: If you want to reproduce, publish, or incorporate other text or images from this website into other websites, publications, or other materials that you or others produce, contact [email protected] for permission.

For all materials and information used from our MSH Platform, we ask that you credit original sources as given. If no other specific source or authorship information is shown, please credit the appropriate website. It is your responsibility to be aware of current copyright law and applications.

3.1.2 Digital Millennium Copyright Act (“DMCA”) Notice

MSH is committed to complying with copyright and related laws, and requires all users of the MSH Platform to comply with these laws. Accordingly, you may not store any material or content or use or disseminate any material or content though the MSH Platform in any manner that constitutes an infringement of third-party intellectual property rights, including rights granted by copyright law. Owners of copyrighted works who believe that their rights under copyright law have been infringed may take advantage of certain provisions of the Digital Millennium Copyright Act of 1998 (the “DMCA”) to report alleged infringements. You may not post, modify, distribute, or reproduce in any way any copyrighted material, trademarks, or other proprietary information belonging to others without obtaining the prior written consent of the owner of such proprietary rights. It is the policy of MSH to terminate use privileges of any user who repeatedly infringes the copyright rights of others upon receipt of proper notification to MSH by the copyright owner or the copyright owner’s legal agent.

If you believe that your work has been copied and posted using the MSH Platform in a way that constitutes copyright infringement, please contact [email protected].

3.1.3 Linking to the Management Sciences for Health Site And Use of Content

Please be aware: by copying and/or downloading Content from the MSH Platform, you agree to be bound by the terms and conditions set forth in this Terms of Use and any other terms and conditions that may be outlined elsewhere on this Site.

The trademarks, service marks, and logos of MSH (the “MSH Trademarks”) used and displayed on the MSH Platform are registered and unregistered trademarks or service marks of MSH. Other company, product, and service names located on the MSH Platform may be trademarks or service marks owned by third-parties (the “Third-Party Trademarks”, and, collectively with the MSH Trademarks, the “Trademarks”). Nothing on the MSH Platform or in these Terms of Use should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on the MSH Platform without the prior written consent of MSH specific for each such use. The Trademarks may not be used to disparage MSH or the applicable third-party, MSH’s or third-party’s products or services, or in any manner (using commercially reasonable judgment) that may damage any goodwill in the Trademarks. Use of any Trademarks as part of a link to or from any web site is prohibited without MSH’s prior written consent. All goodwill generated from the use of any MSH Trademark shall inure to MSH’s benefit.

It is improper, and may be a violation of law, for you to post or download and distribute any material that you do not own or for which you do not have permission to use. PLEASE BE AWARE: violation of someone’s copyright, trademark or other intellectual property rights may subject you to civil and/or criminal penalties.

3.1.4 Inappropriate Use of Management Sciences for Health Content

It is inappropriate to use the MSH Platform or Content for illegal, inappropriate, or obscene purposes, or in support of such activities. We define these terms as follows:

“Illegal activities” are those that violate laws, regulations and/or private agreements, including federal or state laws governing charitable activities, copyright laws, trademark laws, license agreements or other intellectual property rights.
“Inappropriate uses” are any uses other than as permitted by this Terms of Use, or as may be permitted elsewhere on our Site.
“Obscene activities” are those that violate generally accepted social standards for use of this type of material or technology.

PLEASE BE AWARE: MSH MAY SEEK APPROPRIATE ACTION TO TERMINATE ANY USES OF OUR CONTENT INCLUDING, BUT NOT LIMITED TO, THE NAME AND LOGO AND LINKS BEARING OUR NAME AND LOGO IN THE EVENT WE, IN OUR SOLE DISCRETION, DETERMINE THAT YOUR USE DOES NOT CONFORM TO ANY OF THE CONDITIONS OF THIS TERMS OF USE OR AS PROVIDED ELSEWHERE ON OUR WEBSITE; INFRINGES ANY INTELLECTUAL PROPERTY OR OTHER RIGHTS OF MSH OR A THIRD PARTY; ADVERSELY AFFECTS MSH’S IMAGE, REPUTATION AND/OR OUR PRODUCTS, SERVICES, OR PROGRAMS; VIOLATES ANY APPLICABLE LAW, REGULATION OR ORDINANCE; AND/OR IS A PROHIBITED ACTIVITY.

Listed below are some, but not all, prohibited activities that may result in action by Management Sciences for Health:

Posting, transmitting, or facilitating in the promotion of illegal content through the MSH Platform or Content.
Using our MSH Platform or our Content to harass, threaten, embarrass, or do anything else to another visitor or third party that is unwanted.
Transmitting or facilitating distribution of content that is untrue, threatening, harassing, abusive, racially or ethnically offensive, vulgar, sexually explicit, obscene, defamatory, or objectionable.

3.2 Security Notice

For site security purposes and to ensure that the MSH Platform remains available to all users, some elements of the MSH Platform may employ software programs to monitor network traffic and identify unauthorized attempts to upload or change information or otherwise cause damage.

Unauthorized attempts to upload information or change information on the MSH Platform service are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.

3.3 Disclaimers

3.3.1 Links to Other Sites

The MSH Platform may include links to websites of other organizations which, we believe, may offer relevant information. Once you link to another site, you are subject to the disclaimers and security and privacy policies of the new site.

3.3.2 Disclaimer of Endorsement

The documents posted on the MSH Platform may contain hypertext links or pointers to information created and maintained by other public and private organizations. These links and pointers are provided for visitors’ convenience. We do not control or guarantee the accuracy, relevance, timeliness, or completeness of any linked information. Further, the inclusion of links or pointers to other websites is not intended to endorse, recommend, or favor any views expressed, or commercial products or services offered on these outside sites, or the organizations sponsoring the sites, by trade name, trademark, manufacture, or otherwise.

Reference on the MSH Platform to any specific commercial products, processes, or services, or the use of any trade, firm, or corporation name is for the information and convenience of the site’s visitors, and does not constitute endorsement, recommendation, or favoring by MSH. The views and opinions of authors expressed on the MSH Platform do not necessarily state or reflect those of the MSH.

3.3.3 Compliance with Applicable Laws

We make no claims concerning whether the Content may be downloaded, viewed, or be appropriate for use outside of the United States. If you access the MSH Platform or the Content from outside of the United States, you do so at your own risk. Whether inside or outside of the United States, you are solely responsible for ensuring compliance with the laws of your specific jurisdiction.

The United States controls the export of products and information. You expressly agree to comply with such restrictions and not to export or re-export any of the Content to countries or persons prohibited under the export control laws. By downloading the Content, you are expressly agreeing that you are not in a country where such export is prohibited or are a person or entity for which such export is prohibited. You are solely responsible for compliance with the laws of your specific jurisdiction regarding the import, export, or re-export of the Content.

3.3.4 Indemnification

To the extent permitted under applicable law, you agree to defend, indemnify, and hold harmless MSH from and against any claims, actions, demands, losses, and expenses, including, without limitation, reasonable legal and accounting fees, arising or resulting from your breach of these Terms of Use or your access to, use or misuse of the Content or MSH Platform (including any claims of infringement in relation to copies of images or text from the MSH Platform). MSH shall provide notice to you of any such claim, suit, or proceeding. MSH reserves the right to assume the exclusive defense and control of any matter which is subject to indemnification under this section. In such case, you agree to cooperate with any reasonable requests assisting MSH’s defense of such matter. You may not settle or compromise any claim against MSH without MSH’s written consent.

3.3.5 Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL MSH OR ITS DONORS/SUPPLIERS/LICENSORS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE, OR INDIRECT DAMAGES (WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE), WHICH INCLUDE, WITHOUT LIMITATION, DAMAGES FOR PERSONAL INJURY, LOST PROFITS, LOST DATA AND BUSINESS INTERRUPTION, ARISING OUT OF THE USE OF, OR INABILITY TO USE, THE SITE, EVEN IF MSH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

3.3.6 Warranty Disclaimer

YOU EXPRESSLY AGREE THAT USE OF THE MSH PLATFORM AND ANY CONTENT IS AT YOUR SOLE RISK AND YOU ASSUME ALL RISK. THE MSH PLATFORM AND ANY CONTENT IS PROVIDED ON AN “AS AVAILABLE,” “AS IS” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, MSH AND ITS LICENSORS DISCLAIM ALL WARRANTIES WITH RESPECT TO THE MSH PLATFORM AND ANY CONTENT, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, TITLE, MERCHANTABILITY, QUIET ENJOYMENT, QUALITY OF INFORMATION, AND FITNESS FOR A PARTICULAR PURPOSE. MSH DOES NOT WARRANT THAT THE MSH PLATFORM OR ANY CONTENT WILL MEET YOUR REQUIREMENTS, OR THAT THE OPERATION OF THE MSH PLATFORM OR USE OF ANY CONTENT WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS IN THE MSH PLATFORM OR ANY CONTENT WILL BE CORRECTED. YOU SPECIFICALLY ACKNOWLEDGE THAT MSH IS NOT LIABLE FOR THE DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD-PARTIES AND THAT THE RISK OF INJURY FROM THE FOREGOING RESTS ENTIRELY WITH YOU. ADDITIONALLY, MSH ASSUMES NO LEGAL LIABILITY FOR THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY CONTENT OR OTHER INFORMATION, PRODUCT, OR PROCESS DISCLOSED ON THE MSH PLATFORM OR FREEDOM FROM COMPUTER VIRUSES, AND DOES NOT REPRESENT THAT USE OF SUCH CONTENT OR OTHER INFORMATION, PRODUCT, OR PROCESS WOULD NOT INFRINGE ON PRIVATELY OWNED RIGHTS.

3.3.7 Other Disclaimers

The MSH Platform and the information contained herein is provided for informational and educational purposes only, and could include technical inaccuracies or typographical errors.

Information on the MSH Platform is provided with the understanding that MSH is not rendering professional advice or recommendations. You should not rely on any information on these pages to replace consultations with qualified professionals to meet your individual needs.

SOME STATES DO NOT ALLOW THE DISCLAIMER OR EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, IN SUCH STATES, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU OR BE ENFORCEABLE WITH RESPECT TO YOU, AND THE LIABILITY OF MSH SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW.

IF YOU ARE FROM NEW JERSEY, THE FOREGOING SECTIONS TITLED “Indemnification”, “Limitation of Liability”, “Warranty Disclaimer” AND “Other Disclaimers” ARE INTENDED TO BE ONLY AS BROAD AS IS PERMITTED UNDER THE LAWS OF THE STATE OF NEW JERSEY. IF ANY PORTION OF THESE SECTIONS IS HELD TO BE INVALID UNDER THE LAWS OF THE STATE OF NEW JERSEY, THE INVALIDITY OF SUCH PORTION SHALL NOT AFFECT THE VALIDITY OF THE REMAINING PORTIONS OF THE APPLICABLE SECTIONS.

3.4 Miscellaneous

These Terms of Use are governed by the internal substantive laws of the Commonwealth of Virginia without respect to its conflict of laws provisions. You expressly agree to submit to the exclusive personal jurisdiction of the state and federal courts sitting in the Commonwealth of Virginia. If any provision of Terms of Use is found to be invalid by any court having competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of Terms of Use, which shall remain in full force and effect. Failure of MSH to act on or enforce any provision of these Terms of Use shall not be construed as a waiver of that provision or any other provision in these Terms of Use. No waiver shall be effective against MSH unless made in writing, and no such waiver shall be construed as a waiver in any other or subsequent instance. Except as expressly agreed by MSH and you, these Terms of Use constitute the entire agreement between you and MSH with respect to the subject matter, and supersedes all previous or contemporaneous agreements, whether written or oral, between the parties with respect to the subject matter. The section headings are provided merely for convenience and shall not be given any legal import. These Terms of Use will inure to the benefit of our successors, assigns, licensees, and sublicensees. Any information submitted or provided by you to the MSH Platform might be publicly accessible. Important and private information should be protected by you. MSH is not liable for protection of privacy of electronic mail or other information transferred through the Internet or any other network that you may use.

POLICY EXCEPTIONS AND BREACHES

Any deviations from this Policy must be approved in writing by the Chief Operating Officer.

Breaches of this Policy may result in disciplinary or legal action.

Effective date: September 1, 2026