Better Health in Bangladesh

Pharmacists in Bangladesh at Model Medicine Shop

Highlight

Working with the Directorate General of Drug Administration, Better Health in Bangladesh (BHB) helped develop and implement an accreditation model for pharmacies and medicine shops, leading to the development of the country’s first national standards for retail drug outlets and an accreditation implementation strategy. Drug outlets can now be accredited as Model Pharmacies or Model Medicine Shops, which provide improved access to affordable, quality pharmaceutical products and services in the country. BHB is implementing this standard for retail drug outlets in 11 districts.

Overview

With support from the Foreign, Commonwealth and Development Office (FCDO) of UKAID, MSH is supporting the Ministry of Health and Family Welfare (MOHFW) to strengthen priority health system areas through the BHB project. Our support includes managing the process for contracting out and monitoring technical assistance, providing direct technical assistance in the accreditation of pharmacies and drug shops, and developing and rolling out an electronic asset management system.

Working with the Directorate General of Drug Administration, BHB helped develop and implement an accreditation model for both pharmacies and medicine shops, which led to the development of the country’s first national standards for retail drug outlets and an accreditation implementation strategy. These national standards cover the physical premises, personnel, training, counseling, storage, and record keeping. Drug outlets that meet these criteria are accredited as Model Pharmacies or Model Medicine Shops, which provide improved access to affordable, quality pharmaceutical products and services. BHB is implementing this standard for retail drug outlets in 11 districts of the country and is working with the directorate to revitalize its strategy and the tools used to strengthen inspection and monitoring of Model Pharmacies and Model Medicine Shops. 

A major challenge for the MOHFW is tracking the medical and nonmedical equipment procured for use in health facilities. At the request of the ministry, the World Bank, and other development partners, MSH helped develop an electronic asset management system, initially with USAID support. It helps track new equipment from registration to decommissioning. The user-friendly dashboard provides ministry decision makers and other stakeholders with access to information such as number of assets, needed maintenance, and depreciation. Under BHB, MSH is helping to scale up the system in district and sub-district hospitals.

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Specialized Approach to Training Medicine Dispensers Shows Positive Results in Bangladesh

A new study has shown positive outcomes from a pharmaceutical systems strengthening approach originally piloted in Africa but adapted for use in Bangladesh. The study offers potential for others looking to empower medicine dispensers in low- and middle-income countries (LMICs) to optimize patient care.

Abul Kalam Azad

Project Director

Project Contact

Dr. Abul Azad, MBBS, M.Phil is the Project Director of the MSH-led Better Health in Bangladesh (BHB) project, which is funded by the Foreign, Commonwealth and Development Office of UKAID. BHB provides technical assistance to the country’s Ministry of Health (MoH) in enhancing accreditation and good pharmacy practices among retail drug outlets and in implementing its Health, Population and Nutrition Sector Program. Dr. Azad joined MSH following retirement as the Director General of Health Services of Bangladesh, having served under the MoH for 37 years including professorial jobs in medical schools (1983-2020). During his tenure as Director General, Dr. Azad established one of the world’s most effective national digital health information systems. His strong leadership among health managers across the health system supported an effective response to several large-scale public health crises, including the influx of Rohingya refugees and outbreaks of the chikungunya virus, dengue, and COVID-19. He is known for his extensive expertise as a policy maker, implementer, health systems builder, health administrator and manager, eHealth promoter, public health specialist, researcher, medical teacher, and health activist.

Donors & Partners

Donors

Foreign, Commonwealth & Development Office (FCDO)