MSH at the People that Deliver Global Indaba 2024
MSH at the People that Deliver Global Indaba 2024

MSH project teams and supply chain leaders attended the People that Deliver Global (PtD) Indaba conference March 6–8 in Bangkok, Thailand. Our delegation presented on and discuss leadership and transformation of the supply chain, capacity strengthening and partnerships, and workforce development around PtD Indaba’s theme, The supply chain workforce: Solutions to transform health supply chains.
For more than three decades, MSH has been a global leader in pharmaceutical and supply chain systems strengthening. We have supported countries to work sustainably through good governance, resource efficiency, and country leadership to build high-performing health supply chains that ensure reliable access to safe, effective, quality-assured medicines and people-centered pharmaceutical services. Visit the link below for more information on MSH’s presence and PtD Global Indaba’s agenda:
Read more on the USAID Medicines, Technologies, and Pharmaceutical Services (MTaPS) Program—implemented by a consortium led by MSH—and its presence at PtD:

An MTaPS-Hosted Event:
Celebrating Health Supply Chains with the USAID MTaPS Program
The USAID MTaPS Program hosted an informal session on strengthening health supply chains through a systems approach.
- Date: Thursday, March 7th
- Time: 6:30–11:30 PM ICT (Indochina Time)
- Location: Royal Orchid Sheraton Hotel, Bangkok
Wednesday, March 6
Opening Ceremony
- Time: 8:30–8:50 AM ICT
- Location: Royal Orchid Ballroom
- The opening ceremony included a welcome from MSH and MTaPS’ Francis Aboagye-Nyame, USAID MTaPS Program Director and People that Deliver Chair
Plenary Panel
Emergency Response & HR: Lessons Learned to Shape a Post-Pandemic Workforce
- Time: 9:20–10:20 AM ICT
- Location: Royal Orchid 1
- Panel moderated by Francis Aboagye-Nyame
The Supply Chain Workforce of the Future: Keeping Up with Innovations and Changing Landscapes
- Time: 4:35–5:35 PM ICT
- Location: Royal Orchid 1
- Panel moderated by Iain Barton, MSH Senior Fellow and Founding Principal of Health 4 Development
Panel Discussions
The STEP 2.0 Approach to Transforming Supply Chains in Asia: Learning, Coaching, and Performing
- Time: 10:45–11:45 AM ICT
- Location: Royal Orchid 3
- Panel includes Dr. Andrew Brown, MSH and MTaPS’ Senior Principal Technical Advisor–Governance & Capacity Strengthening
Innovative Approaches to Ensure a Systems Approach to Workforce during PSCM Strategic Change
- Time: 11:50 AM–12:50 PM ICT
- Location: Royal Orchid 1
- Panel moderated by Dr. Andrew Brown. Panel will include Vera Horovenko, MSH and Safe, Affordable, and Effective Medicines for Ukrainians (SAFEMed) project Senior Technical Advisor
Breakout Sessions
Partnerships as a Tool to Enhance Supply Chain Performance
Improving DRC’s SCMS by Strengthening Local Supply Chain Organizations to Promote Linkage between Public and Private Sectors
- Time: 2:00–3:00 PM ICT
- Location: Royal Orchid 1
- Speaker: Lauren Herzog, MSH and MTaPS’ Technical Advisor
Capacity-building Presentations
Strengthening Community Health Workers’ Capacity for Stock Management and Service Provision at the Last Mile
- Time: 3:05–4:05 PM ICT
- Location: Royal Orchid 2
- Speaker: Dr. Tamara Hafner, MSH and MTaPS’ Senior Principal Technical Advisor
Poster Presentations
- Time: All posters will be presented from 4:05–4:35 PM ICT
- Location: Royal Orchid Ballroom Foyer
Leadership Technical Working Groups Facilitate Improvements in HMIS 105-6 Supply Chain Reporting in Uganda
- Presenter: René Berger, MSH Senior Technical Director and Practice Area Lead for Pharmaceutical Systems Strengthening and Supply Chain Systems
Strengthening Human Resources for Supply Chain through the Digital Supply-Chain Performance Self-Assessment Strategy in Uganda
- Presenter: René Berger
Including Persons with Disabilities in the Health Supply Chain Workforce
- Presenter: Lauren Herzog
Pharmacy-Driven ARV Dispensing: Empowering Patients and Optimizing HIV Medicines Supply Chain
- Presenter: Vera Horovenko
Using a Total Cost Analysis to Achieve Financial Sustainability of the Malagasy Health Commodity Supply Chain
- Presenter: Hasina Tovonomenirina Rakotomalala, MSH and USAID Improving Market Partnerships and Access to Commodities Together (IMPACT) Technical Advisor
Thursday, March 7
Panel Discussions
What the Private Sector Can Teach Us about Professionalization of the Pharmaceutical SCM Workforce: A South-East Asian Perspective
- Time: 1:50–2:50 PM ICT
- Location: Royal Orchid 2
- Panel moderated by Dr. Andrew Brown
Leadership and Stewardship of the Supply Chain Workforce: Health Systems for the Future
- Time: 4:35–5:35 PM ICT
- Location: Royal Orchid 3
- Panel includes Francis Aboagye-Nyame
Breakout Sessions
Building the Capacity of the Supply Chain Management Workforce
Enhancing Pharmaceutical Systems through Remote Capacity Strengthening
- Time: 10:35–11:35 AM ICT
- Location: Royal Orchid 3
- Speaker: Dr. Andrew Brown
Workforce Development in Practice: Frameworks & Approaches
A Virtual Program to Equip Local Institutions to Strengthen Pharmaceutical Systems
- Time: 4:35–5:35 PM ICT
- Location: Royal Orchid 1
- Speaker: Lauren Herzog
Friday, March 8
Global Indaba Closing Ceremony
- Time: 4:40–5:15 PM ICT
- Location: Riverside Ballroom
- Speakers: Francis Aboagye-Nyame and Dr. Andrew Brown
Strengthening Supply Chain and Pharmaceutical Systems for Sustained Health Impact
For more than three decades, MSH has partnered with countries to build high-performing supply chains that ensure reliable access to safe, effective, quality-assured medicines and people-centered pharmaceutical services. MSH takes a holistic approach that fosters country-led innovation, whole-of-society engagement and collaboration, private-sector engagement, and effective leadership and governance.